This Privacy Policy from Cyban Pty Ltd ACN 628 808 088 applies to all personal information provided by you or a third party and/or obtained through your use of our website. It outlines how we collect, hold, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and sets out our commitment to protecting the privacy of your personal information that we collect through this website www.cyban.com.au or directly from you or anyone else.
Personal information is defined in the Privacy Act. It means any information about an identified individual or an individual who is reasonably identifiable. This may include your name, address, email address and telephone number. If the information we collect identifies you, or you are reasonably able to be identified from it, we will treat that information as personal information.
Please read this Privacy Policy carefully. Please contact us if you have any questions.
By providing us with personal information you acknowledge and affirm that:
you have had sufficient opportunity to access this Data Protection and Privacy Policy;
you have read and accepted it; and
you consent to the use of your personal information as provided in this Data Protection and Privacy Policy.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this website and/or we may not be able to communicate with you.
Additional protections apply to patient information that we obtain during clinical trials.
1. Type of personal information collected
We may collect and store your personal information. We will only collect your personal information in accordance with the Australian Privacy Principles. The type of personal information we collect is set out in this policy.
When you visit our website, we may automatically collect information about you, including details of access, IP addresses, web statistics and other information in order to ensure that the website is functioning properly.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Use of personal information
We normally hold your personal information in a database. We may use your personal data for the primary purpose of providing information to you. These purposes may include to communicate with you, respond to inquiries from you, and customize your user experience.
At all times, we will process your personal data fairly and lawfully. We will retain your personal data for as long as is necessary for the purposes stated above.
3. Disclosure of personal information
We may disclose personal information for purposes including to provide information that you have sought from us.
We share your personal data with authorized Cyban personnel, and third parties who are acting on our behalf in order to provide the information you request or to support our business operations and our relationship with you. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf pursuant to a contractual obligation or to comply with legal requirements. Cyban requires such third parties to comply with applicable data protection and privacy laws and agree to implement and maintain appropriate technical and organizational security measures to safeguard the personal data.
Our website may direct you to websites operated by third parties. We are not responsible for the content or practices of these third party websites or their use of your personal information. We encourage you to read the privacy statement of third party websites before using them.
In addition, we may disclose information about you (i) if we are required to do so by law or pursuant to legal process, or (ii) in connection with the sale, transfer or financing of all or part of an Cyban business or its assets, including any such activities associated with an insolvency proceeding.
4. Storage and Security
We will take reasonable steps to protect the personal information we hold about you from misuse, loss, unauthorized access, modification or disclosure. Using the internet and other electronic networks inherently involves some risk of human error, data loss, breach or misuse, and it is not possible to guarantee complete data security.
We limit access to and use of your personal data to authorized persons. When your personal data is no longer needed, we will take reasonable steps to securely destroy your personal data.
If a material data breach occurs that gives rise to a risk that personal information may be used or accessed by unauthorized persons, we will follow the requirements of the Privacy Act with regard to Data Breach Notification, including notifying you if the breach raises a real risk of serious harm.
5. Access to and correction of personal information
Access:
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act or any other data protection laws that apply to us. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction:
We rely on you to provide accurate, complete and current personal data to us. If you need to correct or update the personal data you provided to us, we will respond in a timely manner to all reasonable requests to access, correct or delete your personal data. Requests and questions can be submitted to the email address set out below.
6. Personal health information
We are required to obtain approval from an Ethics Committee for all trials and research we undertake. In respect of personal information that is collected during clinical trials, we obtain detailed consents from the trial participant or from their next of kin. We support, promote and comply with all applicable privacy legislation and regulations, including the Privacy Act, the Health Records Act 2001 (Cth) and the Health Privacy Principles.
7. Transferring data outside Australia
We may transfer your personal information to someone who is outside Australia, but only in accordance with the Privacy Act and only if we have reasonable grounds to believe that the recipient of the information is subject to a law that will ensure that the personal information is protected.
8. European Union General Data Protection Regulation (GDPR)
If you are a citizen of a European Union (EU) country, we will endeavor to provide the standards of privacy protection required by the EU’s GDPR. If we receive your personal data from a source in the EU, the entity sending it will require our commitment to manage the information in accordance with GDPR requirements, and our policy is to meet those requirements, subject to available resources.
9. Complaints and Comments
If you have any questions or comments regarding this statement or our privacy practices, or any concerns regarding a possible violation of this statement or any applicable privacy law, or a concern or complaint about our practices, please contact us on the email address set out below. We will treat your complaint confidentially, investigate your complaint and aim to resolve your complaint within a reasonable time. If you are not satisfied with how we have dealt with your issue relating to personal information, you can contact the Office of the Australian Information Commissioner: Ph: 1300 363 992 https://www.oaic.gov.au/privacy
10. Unsubscribe
To unsubscribe from our email database, or opt out of communications, please contact us at the details set out below. If we send you electronic marketing, we will include an unsubscribe option.
11. Cookies and analytics
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit our website provider’s information sheet, here.
These functional and required cookies are always used on our website. They allow us to securely serve this website to you. •
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
This website collects personal data to power our site analytics, including (but not limited to):
Information about your browser, network, and device;
Web pages you visited prior to coming to this website; and
Your IP address.
This information may also include details about your use of this website, including (but not limited to):
Clicks;
Internal links;
Pages visited;
Scrolling;
Searches; and
Timestamps.
We collect this information solely for the purpose of learning about site traffic and activity.
12. Use of the Internet
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal or other information which you transmit to us is transmitted at your own risk.
For any questions or notices, please contact us at:
Cyban Pty Ltd ACN 628 808 088
Email: info@cyban.com.au
We may update, amend or remove this Data Protection and Privacy Policy from time to time without notice. When we update or amend this Data Protection and Privacy Policy, we will also update the date at the bottom. Only the current statement is effective, so please review it periodically.
Last update: 22 September 2022